Thank you using Drop diesel and your interest in our applications, websites, content, products, and services (“Services”) made available by Probity Fuels Pvt.Ltd. (“drop diesel”, “we”, or “us”).
When you use our Services, you will be sharing some information with us. For this reason, we wanted to be open about the information we collect, how we use it, whom we share it with, and the choices we give you to control, access, and update your information.
There are three categories of information we collect:
By interacting with our Services, we collect information you choose to share with us; such as when you create or modify your user account so you can access our Services. This information may include: your name, email address, password, phone number, zip code, information about your vehicle, and payment information.
You will also provide us with any information you send when using our Services, like Service requests, the items and type of fuel requested, and any delivery notes you provide.
Additionally, when you contact customer support or communicate with us in any manner, we will collect any information you volunteer.
When you use our Services, we collect information about you in the following general categories:
This may include:
drop diesel collects and uses information to better service our customers to allow us to reliably and conveniently service you; so, our customers do not have to think about going to a gas station anymore! We continually strive to make our Services better and do this in a variety of ways.
This includes sharing your information with other people at your request or a drop diesel business partners, such as if you requested a gas delivery (known to us lovingly as a “drop”) through a promotional offering made by a third party then drop diesel may share your information with that party. A drop diesel business partner may include, but is not limited to, other apps or website that integrate with our APIs or those with an API or service with which we integrate, or a partner who we partner with to deliver a promotion, a contest or a specialized service.
At drop diesel, we love hearing from you! This includes public forums such as social media channels, app platforms such as iTunes and Google Play, and certain features on our network. When you communicate with us through these channels, your comments may be viewable by the public.
If you happen to use a profile associated with another party, we may share your Service information with the owner of that profile. This could occur, for example, when a user arranges a drop for a friend or family member or when your employer arranges a drop on your behalf.
We may share information with our affiliates only to help provide our Services. drop diesel may also provide information to its vendors, consultants, marketing partners, and other service providers or business partners. This could include: payment processors and facilitators, cloud storage providers, marketing partners and platform providers, data analytics providers, consultants (such as lawyers, accountants, and other professional service providers), and insurance and financing partners.
drop diesel may share your information if we reasonably believe it is required to comply with applicable law, regulation, legal process or governmental request, contractual obligation, or where disclosure is otherwise necessary due to safety concerns. This includes sharing your information as necessary to enforce drop diesel’s Terms of Service, user agreements, or other policies to protect drop diesel’s rights or property or the rights, safety, or property of another, or in the event of a claim or dispute relating you your use of our Services.
If you use a credit card that is not your own, and without proper consent from the actual card holder, we may be required by law to share your information with the actual credit card holder, including trip information.
If drop diesel gets involved in a merger, asset sale, financing, acquisition of all or a portion of our business by or into another company, or a consolidation, we may share your information with the that company before and after the transaction closes.
drop diesel may share your information other than as described above if we notify you and you consent to the sharing.
drop diesel allows you to live your life more effectively by removing the hassle of going to the gas station. For us to best serve our Users, we store some of your information such as:
If you ever decide to stop using drop diesel, (and we hope that you don’t!), you can ask us to delete your account.
Please be advised, that while our system is designed to carry out deletion practices automatically, we cannot promise that deletion will occur within a specific timeframe. There may be additional legal requirements to store data and we may need to delay deletion practices if we receive a valid legal request asking us to preserve content or if we have received reports of abuse or violations of drop diesel’s Terms of Service. We may also retain certain information in backup for a limited period of time or as required by law.
In order for you to be in control of your information, we provide you with the following tools.
At any point in time, you can access and edit your basic account information in the app. If you would like to get information which is not available in drop diesel’s app, you can contact firstname.lastname@example.org which will provide you with this additional data. Because your privacy is of the utmost importance to us, we may ask you to verify your identity and provide additional information before we let you access or update personal information. We may need to refuse this request for a number of reasons, including, for example, that the request risks the privacy of others or is unlawful.
You can always change your mind about letting us use your information and revoke or change permission by changing the settings within the drop diesel app. If you choose to do this, certain Services may lose complete functionality. If you would like to revoke permission, you can do this by going into the “Settings” section of the drop diesel app.
If for any reason you decide you would like to have your drop diesel account deleted, all you need to do is send an email to email@example.com. Once you have initiated the deletion of your account, during the first 30 days, your account will only be deactivated. This is so that if you have a change of heart, and wish to reactivate your account, this can occur quickly and effortlessly. After 30 days, your account will be permanently deleted, so long as drop diesel is not required to retain certain information. drop diesel may be unable to delete your account if there is an outstanding credit or there is an unresolved claim or dispute. Upon the resolution of the issue preventing account deletion, drop diesel will delete the account.
drop diesel may also retain certain information if necessary for our legitimate business interests, such as fraud prevention and enhancing user safety and security. An example of this would be if drop diesel closed a user account because of fraud, then we may retain certain information about that account to prevent that user from opening a new drop diesel account in the future.
We send you notifications that we believe are helpful and informative about drop diesel’s Services. If you ever wish to amend your notifications, and opt-out of receiving these notifications, you can do so in the app by going into “Settings” and then “Notifications”. Please be advised that even if you opt-out, we may still send you non-promotional notifications, such as receipts and other information about your account.
drop diesel’s services are not intended for, and we do not direct them to, anyone under 13. For this reason, we do not knowingly collect personal information from anyone under 13. If we learn that we have collected this information, we will take the appropriate actions to delete any collected information from our files as soon as possible.